North Richland Hills – Medical City North Hills has been recognized for specialty care excellence in the Healthgrades 2023 Specialty Care Rating & Awards, including five-star ratings for several services.

“Receiving these national recognitions reinforces our care team’s dedication to safe, compassionate and high-quality specialty care in every action, every patient every time,” says Mark Deno, CEO of Medical City North Hills.

Medical City North Hills is honored in five categories, including:

Appendectomy

• Five-Star Recipient for Appendectomy

Cardiac

• Five-Star Recipient for Coronary Interventional Procedures

Critical Care

• Five-Star Recipient for Treatment of Diabetic Emergencies

Gastrointestinal

• Five-Star Recipient for Gallbladder Removal Surgery

Orthopedics

• Five-Star Recipient for Hip Fracture Treatment for 2 Years in a Row (2022-2023)

Healthgrades evaluated patient mortality and complication rates for 31 common conditions and procedures at nearly 4,500 hospitals nationwide to identify the top-performing hospitals. From 2019 through 2021, if all hospitals as a group performed similarly to five-star hospitals, on average, 201,586 lives could potentially have been saved, and 160,498 patients could have avoided potential complications, according to Healthgrades.

“We commend Medical City North Hills for their ongoing commitment to providing high-quality care to patients undergoing appendectomies, coronary interventional procedures, gallbladder removal, and treatment for diabetic emergencies and hip fractures,” says Brad Bowman, MD, Chief Medical Officer and Head of Data Science at Healthgrades. “Consumers can feel confident that hospitals with five-star ratings by Healthgrades have demonstrated their ability to deliver consistently exceptional outcomes.”

Medical City North Hills is among eleven Medical City Healthcare hospitals recognized for superior specialty care in the Healthgrades 2023 Specialty Care Ratings & Awards including Medical City Alliance, Medical City Arlington, Medical City Dallas, Medical City Denton, Medical City Fort Worth, Medical City Las Colinas, Medical City Lewisville, Medical City McKinney, Medical City Plano and Medical City Weatherford.

About Medical City North Hills

Medical City North Hills is a 164-bed, acute care hospital located in North Richland Hills, Texas. With a medical team of more than 500 physicians, Medical City North Hills offers a broad range of services including a Level III Trauma Center, a full-range of cardiovascular services, comprehensive orthopedic and spine programs, neurology, graduate medical education and an internal medicine residency clinic. Medical City North Hills is part of Medical City Healthcare.

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Caregivers at Medical City North Hills now have a tranquil space of their own to unwind and reduce stress with the opening of a “Serenity Room.”

Unlike a break room where many colleagues may gather to eat, the Serenity Room solely dedicated to relaxation. It is furnished with massage chairs, peaceful blue lighting, décor and soft music playing on a tv screen with peaceful scenes. It’s available all day, every day of the week so that colleagues can use the room whenever they may need a moment of calm.  

“Our colleagues work tirelessly to care expertly and compassionately for patients every day,” says Kevin Inderhees, CNO of Medical City North Hills. “Caring for the caregiver in this way is another example of how we care like family and invest in our most important asset – our people.”

“The Serenity Room makes me feel like my hospital cares about me on a personal level,” says Kayla Briley, RN, who works in the emergency department. “I love knowing that I have a relaxing place to step away and take care of myself.”

“We take care of people for a living but we often forget about ourselves, so I feel like this will help remind us to take care of ourselves,” adds Caitlin Muncy, RN. “This makes me feel excited to be a nurse here. They definitely care about us.”

As part of Medical City Healthcare, Medical City North Hills offers a variety of mental wellness tools to support colleagues, including a doctor-on-demand behavioral telehealth service, a special mobile app to help with anxiety and Nurse Care – a program to help hospital-based nurses with work/life balance, managing stress and anxiety, promoting self-care and handling common nursing issues. All of these resources, along with others, are free and confidential.

Media:  Access video and interview with caregiver here

About Medical City North Hills

Medical City North Hills is a 164-bed, acute care hospital located in North Richland Hills, Texas. With a medical team of more than 500 physicians, Medical City North Hills offers a broad range of services including a Level III Trauma Center, a full-range of cardiovascular services, comprehensive orthopedic and spine programs, neurology, graduate medical education and an internal medicine residency clinic. Medical City North Hills is part of Medical City Healthcare.

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North Richland Hills – In response to the lowest nationwide blood supply in more than a decade, Medical City North Hills is encouraging the community to donate blood.

Partnering with the American Red Cross, Medical City North Hills is hosting a blood drive on Thursday, March 17. The Red Cross bus will be located in the hospital’s parking lot, 4401 Booth Calloway Road, from 9 a.m. – 2 p.m. Community members may sign-up to donate online or by calling 1-800-RED-CROSS.

“Blood products are vital to many of our patients,” says Debbie Dacy, director of laboratory services at Medical City North Hills. “The national blood crisis adds additional obstacles for patients in need of critical medical treatments. We urge the community to help create healthier tomorrows for these patients by donating blood.”

Multiple factors related to the ongoing COVID-19 pandemic have contributed to the blood shortage, including blood drive cancellations due to illness and staffing limitations. The American Red Cross reports a 62% drop in college and high school blood drives due to the pandemic.

Every blood type is needed, especially types O positive and O negative, as well as platelet donations. Donors can help as many as three different people with just one donation. Individuals who may rely on blood products include trauma victims, cancer and sickle cell patients, mothers giving birth and premature babies.

Potential blood donors may volunteer at age 16 with parental consent; 17-year-olds can give independently and there is no upper age limit for donors. People are also eligible to donate if they’ve had a COVID-19 vaccine or had the virus and recovered. Learn more about donor eligibility guidelines here.

About Medical City North Hills

Medical City North Hills is a 164 bed, acute care hospital located in North Richland Hills, Texas. With a medical team of more than 500 physicians, Medical City North Hills offers a broad range of services including a Level III Trauma Center, full-range of cardiovascular services, comprehensive orthopedic and spine programs, neurology program, graduate medical education program and an internal medicine residency clinic. Medical City North Hills is part of Medical City Healthcare.

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North Richland Hills – Medical City North Hills is 5-star rated for outcomes for hip fracture treatment, gastrointestinal surgeries and carotid procedures in the 2022 Specialty Care Ratings & Awards by Healthgrades, a leading resource that connects consumers, physicians and health systems.

Every year, Healthgrades evaluates hospital performance at nearly 4,500 hospitals nationwide for 31 of the most common inpatient procedures and conditions. The analysis shows that patients treated at hospitals receiving a 5-star rating have a lower risk experiencing one or more complications during a hospital stay than if they were treated at hospitals receiving a 1-star rating in that procedure or condition. 

“The 5-star rating from Healthgrades demonstrates our commitment to outstanding specialty care in every action, every patient, every time,” says Mark Deno, CEO of Medical City North Hills. “This recognition is further validation why Medical City North Hills is the destination of choice for healthcare excellence in North Richland Hills and Northeast Tarrant County.” 

“Consumers are increasingly becoming aware of the differences of care provided by different hospitals. Consumers can feel confident that hospitals receiving a Healthgrades 5-star rating have demonstrated exceptional outcomes and their ability to provide quality care,” says Brad Bowman, MD, chief medical officer at Healthgrades.

Medical City North Hills is among nine Medical City Healthcare hospitals honored for outstanding specialty services, including Medical City Arlington, Medical City Children’s Hospital, Medical City Denton, Medical City Fort Worth, Medical City Las Colinas, Medical City Lewisville, Medical City McKinney and Medical City Plano.

View Healthgrades hospital quality awards and methodologies.

About Medical City North Hills

Medical City North Hills is a 164 bed, acute care hospital located in North Richland Hills, Texas. With a medical team of more than 500 physicians, Medical City North Hills offers a broad range of services including a Level III Trauma Center, full-range of cardiovascular services, comprehensive orthopedic and spine programs, neurology program, graduate medical education program and an internal medicine residency clinic. Medical City North Hills is part of Medical City Healthcare.

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North Richland Hills - Medical City North Hills is inviting the public to its first Spooktacular celebration on Saturday, October 30 from noon – 2:00 p.m.

The free, pandemic-friendly Halloween drive-through event enables guests to remain in their vehicles and trick-or-treat at themed booths set up by hospital colleagues. The event will also feature a costume contest for the kids, a DJ, a quick photo booth opportunity, vehicles from the North Richland Hills Fire Department and a hospital unit pumpkin decorating contest where the public gets to pick their favorite.  

The event is hosted during daylight hours, free from traffic and other potential nighttime hazards that may be present during traditional door-to-door trick-or-treating. 

“We care for our community in many ways, even outside our hospital walls,” says Mark Deno, CEO of Medical City North Hills. “Spooktacular provides a fun, safe Halloween event for families to enjoy while also providing a respite for hospital colleagues who have been working tirelessly during the ongoing COVID-19 pandemic.”

The drive-through will begin near the outpatient surgery entrance, located on the west side of the hospital at 4401 Booth Calloway Road, North Richland Hills, TX 76180. The entrance and exit points will be accessible from Rodger Line Road.  

This event is sponsored in part by the Hurst Euless Bedford Chamber of Commerce and the Northeast Tarrant Chamber of Commerce.

About Medical City North Hills

Medical City North Hills is a 164 bed, acute care hospital located in North Richland Hills, Texas. With a medical team of more than 500 physicians, Medical City North Hills offers a broad range of services including a Level III Trauma Center, full-range of cardiovascular services, comprehensive orthopedic and spine programs, neurology program, graduate medical education program and an internal medicine residency clinic. Medical City North Hills is part of Medical City Healthcare.

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